5. Returns and Refunds
In alignment with the exclusive nature of our inventory:
- Restocking Fees: Returns on eligible luxury items may be subject to a restocking fee of 15–20% due to specialised handling requirements.
- Condition: Items must be returned in their original packaging and in as-new condition within 30 days of receipt.
- Custom Orders: Custom-made or bespoke decor items are non-refundable.
- For full details, please review our Shipping & Returns policy.
6. Intellectual Property
All content on exoticdecor.us — including text, images, product photography, logos, and designs — is the property of Exotic Decor USA and is protected by United States and international copyright laws. Unauthorised use is strictly prohibited.
7. Prohibited Uses
You may not use our site or its content:
- For any unlawful purpose
- To infringe upon the intellectual property rights of Exotic Decor USA
- To upload or transmit viruses or any malicious code
- To collect or harvest personal data from other users
8. Limitation of Liability
Exotic Decor USA shall not be liable for any indirect, incidental, or punitive damages resulting from your use of our products or website — including but not limited to improper installation of wall decor or furniture. Our liability is limited to the maximum extent permitted by applicable law.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States and the State of [your state — e.g., Texas]. By using our site, you consent to the exclusive jurisdiction of courts in that state.
10. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised date. Continued use of our site after changes are posted constitutes your acceptance of the updated terms.
11. Contact Us
Questions about these Terms of Service should be directed to:
- Email: info@exoticdecor.us
- Contact page: https://exoticdecor.us/contact-us/
Frequently Asked Questions
Q: What are the terms of purchasing from Exotic Decor USA?
By placing an order on exoticdecor.us, you confirm you are at least 18 years old and agree to our Terms of Service, including our pricing, shipping, and returns policies.
Q: Can I return a luxury item purchased from Exotic Decor?
Yes, eligible items can be returned within 30 days in original, as-new condition. A restocking fee of 15–20% may apply. Custom or bespoke orders are non-refundable.
Q: Are custom decor orders refundable?
No. Custom-made or bespoke luxury decor items from Exotic Decor USA are non-refundable due to their made-to-order nature.
Q: Who owns the content and images on exoticdecor.us?
All content, product photography, logos, and designs on exoticdecor.us are the exclusive intellectual property of Exotic Decor USA and are protected under US copyright law.
Q: Which law governs the Exotic Decor Terms of Service?
The Terms of Service are governed by the laws of the United States and the state in which Exotic Decor USA operates. Any disputes are subject to the jurisdiction of the courts in that state.
Q: How do I contact Exotic Decor about a term or order dispute?
You can reach us at info@exoticdecor.us or via our Contact Us page at exoticdecor.us/contact-us. We aim to respond within 2 business days.